Have you ever joined a committee and, felt so lost during your first meeting that you wondered, “Am I in the right room?” Don’t let that happen to your new board members. Present new members with a welcome packet.

The following is an excerpt from the live Q&A session of the 2021 National Provider Enrollment Virtual Event. Experts Stacy Brklacich, JD, legal counsel at Integris Health System; LaShawna Brown, CPMSM, CPCS, credentialing manager at CommunityCare Managed Healthcare Plans of Oklahoma and founder of On A Mission Credentialing; and David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP, founder and president of Zetter HealthCare Management Consultants, answered questions regarding release of information forms, tips for using CAQH, and how to build relationships with payers.