Shake Shack Goes Cashless In NYC, Plus AmazonBasics Is Bigger Than You Think And Wayfair's Real-Time Delivery Tracking. | | | | | | | | | | | | | Olo CEO: The Past, Present And Future Of Mobile Order-Ahead | | All entrepreneurs have the courage of their convictions. In 2005, Noah Glass, Olo CEO, believed consumers would hate standing in line at QSRs so much that they’d instead suffer through text order-ahead on a flip phone. That leap of faith led Glass to launch version one of a platform that now powers mobile order and delivery for 200 of the largest restaurant chains in the U.S. In the aftermath of Amazon’s announcement to use Olo Rails to power its own Restaurants’ power play, Glass sat down with Karen Webster to talk about mobile ordering’s trajectory over the last 12 years — and what the next 12 might look like. | | |
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| | | | | | | Cybersecurity Falls Short In September | | September was an exciting month in terms of cybersecurity, and not in a good way. A string of blockbuster data breaches has understandably left many consumers feeling, well, insecure about security — and Equifax was only the beginning. Are hackers getting smarter, or do companies just need to learn from each other’s mistakes? In the interest of history not repeating itself, we’ve rounded up some of the biggest breaches of the month. Do with them what you will. Read More... | |
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| | | | | How B8ta Gives Consumers A Technology Test-Drive | | “Retail’s not dead — it just needs a revival.” Such is the founding motto of software-based retail firm B8ta, a company that is trying to reset the store model by bringing new meaning to “try before you buy” by making the “buy” secondary to the try in its stores. Anyone can be an early adopter, according to B8ta. There just needs to be a better way to get early access besides a big commitment to an unknown improvement. Read More... | |
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| | | | | | Major Marketplaces: Friend Or Foe To The SMB? | | Are major online marketplaces a friends or foes for small- to medium-sized businesses (SMBs)? Although many smaller merchants see behemoths such as Amazon, eBay and Alibaba as threats, with the right strategy, an SMB can turn those threats into opportunities. The way people shop is changing. Even in the relatively short lifespan of eCommerce, online shopping has evolved — and drastically. Recognizing and leveraging that could help fledgling companies reach consumers with the products they didn’t know they wanted. Read More... | |
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