Dear John,
InformationWeek is asking for your help with a brief (7 minute!) survey. Are you involved in managing, staffing, or purchasing technologies for your organization's help desk, IT service management (ITSM), or enterprise service management (ESM) at your company?
We would greatly value your input on your company's IT service management capabilities and the challenges you face as you strive to maximize business value from the use of information technology.
Those who complete the survey will have an opportunity to enter a drawing where FIVE randomly selected winners will each receive a $50 Amazon gift card! | 
