'[S]oft skills, which are communication, listening, empathy, teamwork, problem solving, flexibility; those are things that we need in the healthcare environment today times 10,' says Julie Kennedy Oehlert, DNP, RN, chief experience officer at Vidant Health in Greenville, North Carolina. With 2020 finally here, you've undoubtedly been wished a happy and joyous new year. This week's feature story shows why healthcare executives should make good on those wishes. Creating a workplace that focuses on joy can help healthcare organizations reap hard results in employee engagement, patient safety, and nurse retention and recruitment. Read on to find out how the concept of joy at work can help your organization reach its desired outcomes Also, in this issue: - What six prominent healthcare leaders told us about leadership.
- A big drop in scripts after interventions in a novel program used in Texas.
- Decolonizing parents cut staph colonization in NICUs.
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