Misconceptions persist among hospitals and health systems that denied and rejected claims are an unavoidable reality of providing healthcare. This belief leads to resource-intensive processes and avoidable revenue loss with little payoff. Not only that, patients are the most impacted by denied prior authorizations and claims denials.
In a recent HealthLeaders webinar, Laura McIntire-Hansel, RN, director of revenue cycle development for Cardinal Health, shared a comprehensive model that decreases rejected and denied claims, identifies savings opportunities, and minimizes facility time spent on claims resolution.
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