WardsAuto – Customer Experience Edition
WardsAuto The Big Story - Dealer Issue
 

MAY 9, 2019

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Someone Say Amen to F&I

Rick McCormick is a clergyman who also trains dealership finance and insurance managers.

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Dealer Creates ‘Demilitarized Zone’

The dealer principal of Los Angeles Chrysler-Dodge-Ram-Jeep is on the speaker lineup for upcoming back-to-back conferences, the Automotive Customer Experience Summit and the Auto CX Analytics & AI Summit.

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Facebook Group Puts on Conference for F&I Managers

“We were worried about no one showing up,” says conference director Tony Dupaquier.

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Dealers Can Make Most of Vehicle Recalls

The right approach turns them into positive customer interactions.

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