Nielsen Norman Group

New Articles

Spatial Memory: Why It Matters for UX Design

With repeated practice, users develop imprecise memory of objects and content in a UI, but still need additional visual and textual signals to help them find a specific item. (9 min. to read)

Refine, Remodel, Rebuild: 3 Strategies for Experience Improvement

To improve customer experience, organizations can choose solutions ranging from low to high investment and impact, depending on their current state, budget, risk tolerance, transformation readiness, and unmet needs. (7 min. to read)


New Videos

User Interface Design Fails

Jakob Nielsen discusses the biggest failures in today's user interface design. (Recorded at the Virtual UX Conference.) (3 min. video)

4 Ways to Share Sketches in Remote Ideation

Depending on how much your team can spend, your team might want to use tablets, document cameras, smartphones, or your computers’ webcams to share sketches. (4 min.video)


Virtual UX Conference

Full event program describing all full-day UX training courses and the virtual conference format.

I am uncommonly thrilled to announce the January UX Conference, because this is our first conference in half a year to be live during regular business hours in Asia and Australia. It is also our first-ever conference which will be live during the evening in North America. (Except it's a little too late for full comfort in the Atlantic Provinces of Canada, sorry. Also a little late in South America. Also sorry, but the November and December conferences both happen at great times for South America.) Evening hours have been very popular with European audiences, so I hope that our American, Canadian, and Mexican friends will like it too.


1-Hour Online Seminars

See list of all 1-hour online seminars.
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