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31 January 2020


MESSAGE FROM DEPARTMENT OF HEALTH RE: NOVEL CORONAVIRUS

Please find an important message from the Chief Medical Officer in relation to the Coronavirus and how hotel staff and guests can best manage this issue.

Dear hotel and tourism operators,
 
Following the Chief Medical Officer’s advice yesterday, the Department has now developed two fact sheets with more specific advice regarding the novel coronavirus infection (2019-nCoV).
 
Please find one factsheet for hotel management and staff and the other for hotel guests at Hotels and Hotel Staff and Hotel Guests. They include more information about preventive action staff and guests should take and the restrictions that now apply to anyone who has been in Hubei Province, China in the past 14 days.
 
I ask that you to distribute these factsheets accordingly.
 
The restrictions we have recommended are highly precautionary measure. We still believe that people are unlikely to be infectious if they are well.
 
We will continue to provide regular updates on this emerging situation at www.health.gov.au.
 
If your staff have further concerns, they should contact their state or territory public health authority on the below numbers:
• ACT call 02 5124 9213 during business hours or (02) 9962 4155 after hours
•  NSW call 1300 066 055
•  NT call 08 8922 8044
•  Qld call 13HEALTH (13 43 25 84)
•  SA call 1300 232 272
•  Tas call 1800 671 738
•  Vic call 1300 651 160
•  WA call 08 9328 0553
 
Thank you so much for your help.
Kind regards
Department of Health

 
tourism.australia.com
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