Your source for IT news and tech tips.
| | Sprint Exposed Customer Support Site to Web | Krebs on Security | Fresh on the heels of a disclosure that Microsoft Corp. leaked internal customer support data to the Internet, mobile provider Sprint has addressed a mix-up in which posts to a private customer support community were exposed to the Web. KrebsOnSecurity recently contacted Sprint to let the company know that an internal customer support forum called “Social Care” was being indexed by search engines, and that several months worth of postings about customer complaints and other issues were viewable without authentication to anyone with a Web browser. | Google’s Tenth Messaging Service Will “Unify” Gmail, Drive, Hangouts Chat | Ars Technica | A report from The Information claims that Google is working on yet another messaging app. The team from G Suite is cooking up a mobile app that "brings together the functions of several standalone apps the company already offers" into a unifying platform. Google reportedly envisions this as an enterprise communications app along the same lines as Slack or Microsoft Teams. | C-suite Unprepared for NotPetya and Other Extinction-level Cyberattacks | TechRepublic | Many executives either don't know what their company's cyber defense is, lack budget, or spend too much time analyzing rather than taking action. | What Decentralized IT Spending Means for Budget and Oversight | CIO Dive | IT spending plays an outsized role in operating budgets—and it's going up. IT spending was projected to grow 0.6% to $3.74 trillion in 2019, according to Gartner. As technology has become pervasive across business units who controls IT spend—and where spend comes from in corporate budgets—is changing. |
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| Application Proliferation—The Lurking Crisis | CIO | There are literally thousands of SaaS applications that can be used to manage almost every aspect of a company’s internal operations. On a bad day it may seem as if your company has purchased all of them! Here are some tips on how IT organizations can provide responsible application oversight even in the absence of direct application ownership. | Do You Need Anti-Ransomware Software for Your PC? | How-To Geek | Unlike other types of malware, you can’t just clean up ransomware and go on with your day. A run-of-the-mill virus won’t destroy all your data and backups. That’s why ransomware is a hazard you need to prepare for in advance. |
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| Use a Phone for Audio in a Hangouts Meet Video Call | G Suite Updates | You can now use different sources for your audio and video feeds in a Hangouts Meet video call. Specifically, you can use a phone call for audio while still using your computer's camera and web browser for video. |
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