Square Capital Chief to exit, Google faces app revolt in India, Consumers force merchants to up their digital-first game | | Visaâs Phalen: Collaborative Commerce Is B2B Payments' Next Act Companies and consumers essentially âhireâ goods or services to get where they want to go, make progress and satisfy goals. Kevin Phalen, head of global business solutions at Visa, tells Karen Webster that consumerization and digitization of the B2B space are enabling firms to get the job done â that is, moving data between buyers and suppliers â with efficiencies previously unknown. Hereâs how. |
Report: Helping Online SMBs Bridge The AML Compliance Knowledge Gap âKnow thine enemyâ is the first rule of stopping money launderers in their tracks, but KYC and AML compliance can be challenging for SMBs, Amit Sagiv, co-head of Wix Payments, tells PYMNTS. In this monthâs PYMNTS AML/KYC Tracker, Sagiv explains how artificial intelligence (AI) can close those knowledge gaps and help SMBs take a proactive approach to compliance. |
Moving The Business Payments Focus From Price To Process The conversations about moving business payments digital has often struggled to move past price. Mary Beth Joiner, senior vice president/relationship management at Comdata Corporate Payments, tells PYMNTS thatâs why itâs time to shift those conversations to process, and the improvements that digital â process and payments â can provide. |
James Bond’s License To Close Movie Theater Chains It’s been a rough year for cinema operators, with consumers around the world hesitant to return to theaters amid COVID-19. The latest blow is Hollywood’s decision to delay ‘No Time To Die,’ a new James Bond film seen as a potential blockbuster. When it comes to helping cinemas, is Hollywood prepared to ‘Live and Let Die’? PYMNTS breaks it down. |
Pandemic Has Consumers Embracing QR Codes And Contactless Payments More and more consumers demand merchants adopt touchless payments, including QR codes. Square recently rolled out a new QR code-based app for restaurants, while CVS is adding PayPal QR code technology to 8,200 U.S. stores. Here’s what it means for payments at the POS. |
| KLW Commentary | How Consumers Forced Big Merchants To Up Their Digital-First Game The consumerâs shift to digital and touchless shopping started long before the pandemic, but shifted into high gear once the physical economy shut down in March. Karen Webster says that new PYMNTS data from a study fielded in mid-September suggests that those digital shifts have forced big merchants to meet them on their digital and touchless turf. Consumers report having digital-first shopping and dining experiences that are as much as two and a half times better than they were in May â further assuring, she says, that digital-first will soon become the way consumers and merchants do business. | | |
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