So you're having a computer problem. You call customer service — only for them to ask if you tried turning it on and off again. But what if restarting your computer didn't work? Well, you may have been doing it the wrong way.

If you unwrapped an Amazon Echo this holiday season, pop into the settings. Amazon Sidewalk is basically a mesh network that extends your Wi-Fi and Bluetooth connection range by up to a mile — and it’s on by default.

Amazon promises the Sidewalk network uses three layers of encryption and that your neighbors won’t be able to see your data. Ultimately, your tech will be connected to a network you can’t control. I say opt out.

• Inside the Alexa app, tap More followed by Settings.
• Tap Account Settings, then Amazon Sidewalk.
• Turn Amazon Sidewalk off if you do not want to participate.

To get the most out of Alexa: 5 clever ways to use your Echo you’ll wish you knew sooner

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True or false: Someone can use your face when you don't realize to get into your phone. Well, it's complicated. While you're protected by default, a hidden setting in your phone allows this. I'll show you how to check it and keep your info private.

If you've used the same email address for years, chances are your inbox is a total mess. If you're tired of endless searches for important messages, it's time to clean things up. Don't worry. I am here to help. Here are pro tips to organize your inbox and stop wasting time scrolling through messages.

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