News, products, marketing and merchandising tips for the front end of community pharmacies

 | Value of store brand products
Your store brand not only boasts a lucrative profit margin but also offers a unique product line exclusive to your pharmacy, a feature that holds comparable or even greater value. For these reasons, it would be advantageous to get more of your store brand products into customers' hands.
|  | Marketing and merchandising your store brand
Here are a few steps for marketing your store brand as your preferred label: -
When possible, start by using no less than 6 different "compared to" signs for every 4 ft section. -
Double face your store brand products where room allows and keep a consistent shelf inventory of no less than 4 to 6 of each product. -
If your store brand is 100% guaranteed, don't keep it a secret! Use banners and signs both inside and outside the store that boldly proclaim '100% Guaranteed'.
|  | Store brand deals and discounts
For one month, place your store brand products on a storewide sale at 20% off. Commit an endcap to be well signed and well stocked with the top 12 of your store brand products. Double or triple face the products with no less than 6 each. Also consider offering seniors a 20% discount on store brand products one day a week, preferably on the typically slowest day. Avoid any awkwardness by not questioning their age.
|  | Signage Space
For stores that feel they may have an oversized OTC category—for example, 12 or 16 feet of Cough, Cold & Allergy, 12 feet of Pain Relief, or 8 feet of Deodorant—here is a signage option for you. First strategically remove a 3 to 4 ft section of OTC products to make room for a matching size sign. Click here to see an example. Promoting services, store brand products, or pharmaceutical grade supplements with a sign can cut back on slower moving OTC inventory while increasing awareness of other more profitable lines or services. * *Front-end guru Gabe Trahan stole this idea from a chain, while he was busy mixing up their cards...
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* More from WSL Strategic Retail *
 | Maximizing store brand sales in front of store.
Sales of store brands hit an all-time high in 2024, with growth outpacing that of national brands. Is your store getting a piece of that pie? According to a recent WSL Strategic Retail research study, 95% of shoppers buy store brands in at least one category, and 44% are buying them more than they were a year ago. Shoppers are most likely to consider them in categories such as First Aid, OTC Allergy, and OTC Pain Relief. Typically, margins are higher for store vs. national brands, giving you an opportunity to drive incremental sales and profits. Click here to see a more comprehensive list of categories where store brands are most likely to be successful.
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* More from Hamacher Resource Group *
 | Monthly Retailer Category Tips—Hair Care
Make the most of your hair care department with these tips! Read more.
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Front End Resources for NCPA Members
Being a member of NCPA means you have access to a treasure trove of helpful hints, tips, and resources to make your front end more profitable! Download One-Pager Tips on a variety of topics. The Overhaul of Fame galleries contain hundreds of photos to inspire you, from effective signs to successful end-caps and everything in between. Finally, you and your staff can access several staff training videos that will help you take an objective view of your store, both inside and out!
This wealth of knowledge is due to the fantastic photos, ideas, and suggestions we receive every day from NCPA members like you.

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