JUNE 16, 2022

Ford Strengthens Dealer Training to Boost Loyalty

Ford partners with its dealers to strengthen customer ties, pickup and delivery, online retailing and service.

Positive Service Experiences. From the Start.
Service Advisor from KBB.com connects service shoppers with dealership service centers they can trust. From here, dealerships that are Premium partners can increase revenue from fixed operations and keep their service bays full. Ultimately, Kelley Blue Book^® Premium Auto Repair dealers can deliver a positive service experience from the start, with access to customer reviews, service promotions, and available service scheduling actions.

Improving Efficiency in Used-Vehicle Repair-Work Approvals

A lack of estimate and approval coordination originating in the recon department is a recipe for inefficiency. A busy recon shop and time-stretched used-car manager both benefit when more comprehensive and all-in estimates are presented together.

Four Ways Car Dealers Can Win Against Aftermarket Service Providers

While it seems as if vehicle owners prefer to take their service needs to independent servicers, franchised dealers can do some things to close that gap — particularly in offering convenience, CBT News reports.

Ford, Dealers Team Up to Train Next Generation of ICE, EV Technicians

Dealers are lining up to partner with Ford to mentor students interested in a career as a highly trained automotive technician, Automotive World reports.

Increase in Burglaries at Western Washington Auto Dealers, Repair Shops

Auto dealers and repair shops are increasingly becoming a target of burglars around the Puget Sound region, KIRO-FM in Seattle reports.

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