| Taking Chinaâs eCommerce Lessons On The Road While China is the reigning 800-pound gorilla of digital commerce in Asia, the last year has seen players like India and Vietnam massively step up global efforts. PingPong Head of Global Partnerships Ning Ye tells Karen Webster that the challenge for payments providers going forward is not just in making the global commerce markets more accessible â but in building the value-added services and support that makes transactions seamless, no matter where it's happening. |
| Helping Restaurants Adjust To Their New Tech-Based Reality Mobile ordering, contactless NFC payments, ordering kiosks and delivery options have all started to take hold, forcing restaurants to rethink their core businesses. Andrew Robbins, CEO of Paytronix, tells PYMNTS what heâs hearing from restaurants of all kinds â including QSRs and fast-casual operations â about the impact of tech, payment and guest engagement efforts on their business models, restaurant operations and top-line sales. |
| Why eBayâs Trials And Tribulations May Have Melted ICEâs Bid â For Now Is eBay in play? Maybe. Or, maybe not â with widely circulating reports of NYSE owner ICE interested in buying the eCommerce giant before appearing to back off. Hereâs our bid into eBayâs potential would-be buyer appeal â as well as the trials and tribulations that might spur a would-be suitor to take a pass. |
| Grubhub Pays The Price Of Keeping Its Customers It’s been something of a rocky start to 2020 for Grubhub with the loss of its crown among delivery services to DoorDash — and rumors of a potential acquisition. And Q4 2019 earnings may give those rumors new life. Orders, revenue and user base all grew as 2019 closed out — but the efforts at boosting those areas swung Grubhub into a 2019 loss. And 2020? According to Grubhub’s leadership, it’s not all that clear. |
| | Subscription Commerce Tracker™ | | After Subscription Stumbles, How Patreon Won Back Customer Trust Complex payment plans and hidden processing fees on content sharing platforms can send subscribers looking for services elsewhere â something Patreon learned the hard way when it attempted to revise its fee structure. In the latest Subscription Commerce Tracker, Wyatt Jenkins, senior vice president of product at Patreon explains how transparent pricing and enabling access to plan options helped it gain 4 million subscribers. |
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