Release of Information: Challenges in an Electronic Environment - On-Demand

Presented by:
Rose T. Dunn, MBA, RHIA, CPA, CHPS, FACHE 
Ben W. Burton, JD, MBA, RHIA, CHPS, CHC, CRC 
 

As technology is embraced in the medical environment, more and more challenges involving patient records and privacy present themselves across hospitals and physician practices. From changing HIPAA privacy rules and managing patient portals to navigating paper, hybrid, and electronic environments and balancing state and federal guidelines, there are many sticky situations that can arise from the release of patient information.

During this on-demand program, expert speakers Rose T. Dunn, MBA, RHIA, CPA, CHPS, FACHE, and Ben W. Burton, JD, MBA, RHIA, CHPS, CHC, CRC, discuss how to successfully manage some of the significant changes to the release of information (ROI) function in today’s complex environment. Participants will learn strategies, gain best practices, and review real-life case scenarios that illustrate how to ensure that—whether in-house or outsourced—ROI is handled in an effective and compliant manner for their facility or practice.

At the conclusion of this on-demand program, participants will be able to:

• Recognize the challenges of a paper, hybrid, and electronic environment for ROI 
• Identify the fundamentals of a patient portal for ROI purposes 
• Describe how the cost of preparing copies has changed 
• Explain how HIPAA changes impact the ROI function

About the Presenters

Rose T. Dunn, MBA, RHIA, CPA, CHPS, FACHE, is chief operating officer of First Class Solutions, Inc., of St. Louis. Her firm provides interim management services, operational guidance for HIM and revenue cycle departments, physician office compliance services, and coding compliance reviews. She is the principal author of HCPro’s The Practical Guide to Release of Information: ROI in a HITECH World. 

Ben W. Burton, JD, MBA, RHIA, CHPS, CHC, CRC, is a health information management and compliance consultant at First Class Solutions, Inc. His experience includes serving as a hospital HIM director, privacy officer, coding and billing specialist, and instructor for Stephens College. He has also co-authored several publications, including HCPro’s The Practical Guide to Release of Information: ROI in a HITECH World. 

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