This week's Fierce Healthcare is brought to you by Wellframe.

Webinar: Supporting Medicare Members with a Digital Ecosystem: Creating a Cohesive Omnichannel Communication Strategy

Wednesday, May 10, 2023 | 1:00pm ET / 10:00am PT

In this webinar, our panel of experts will discuss their experiences creating coordinated omnichannel strategies that improve engagement and experiences for Medicaid members.

Attendees can expect to hear more about:

• Integrating communication channels into a unified experience for members.
• How to extend care managers’ reach and uncover valuable insights.
• Key differences in approaching Medicare members vs. commercial.
• Accommodating the unique needs of older members with a digital tool.

• Creating a customer experience strategy that gives customers the ability to move seamlessly between digital and offline channels.

• Integrating culturally competent care and outreach into your communication strategy.