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NN/g Newsletter
New Articles

Sycophancy in Generative-AI Chatbots

 

Caleb Sponheim · 4 min read

 

Large language models like ChatGPT can lie to elicit approval from users. This phenomenon, called sycophancy, can be detected in state-of-the-art models.

 

Field Studies

 

Therese Fessenden and Susan Farrell · 6 min read

 

Field research is conducted in the user’s natural setting. Learn the unexpected by leaving the office and observing people in their normal environments.

 


New Videos

🎥 Accessibility Widgets Are Not Enough for Screen-Reader Users

 

Tanner Kohler · 4 min video

Website accessibility widgets add little value in making your site accessible to users with partial or no vision.
 

🎥 AI on Intranets: 5 Valuable Features

 

Anna Kaley · 3 min video

NN/g’s 2023 Intranet Design Annual winners used AI for chatbots, tool recommendations, career guides, virtual assistants, and personalized communications to boost productivity.
 

🎥 Common Errors in Quantitative Research

 

Caleb Sponheim · 3 min video

False positives and negatives are common errors in quantitative studies that can lead to harmful business decisions. To avoid these mistakes recruit large enough sample sizes, representative participants, and control for confounding variables.

 
New Reports: Intranet Usability Guidelines, 4th Edition
Our 4th edition of the Intranet Usability Guidelines includes over 300 guidelines and 800 full-color screenshots from 57 intranets, tested over 18 years with 285+ employees globally. Get individual volumes or save when you purchase the complete 4-volume set.
 

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