| Why Grab Built Its Ecosystem Around Drivers Grab, the commerce and payments platform, has amassed billions to build a financial services ecosystem that touches 630 million people in10 countries across Southeast Asia. Karen Webster catches up with the firmâs Managing Director and Head of Financial Services Ankur Mehrotra for a discussion about how the Grab ecosystem has evolved â and the cornerstone around which it was built. Itâs not what one might think. |
| PODCAST: Subscription Commerce |
| Itâs Always 5 OâClock Somewhere: Distilleries Get Into Subscription Retail With subscription commerce all the rage, and alcohol sales moving online, a company has come up with a way to introduce discriminating drinkers to craft liquors by offering a box of samples every month, with the option to buy full bottles. Shots Box CEO J.C. Stock tells PYMNTS how his companyâs model differs from others, and what it was like to build a tasting room online. |
| Smart Agents Are AIâs DNA â Hereâs Why Two decades ago, a mission to use AI to find cures for diseases in Africa led to the discovery of smart agents, and the use of personalization and self-learning to build unique, intelligent, real-time profiles of consumers that improve outcomes. Smart agent pioneer, Brighterion's CEO Akli Adjaoute, and Karen Webster dig deep into the application of smart agents in financial services â and whatâs next for this intelligent AI landscape. |
| | Digital Identity Tracker™ | | Seattle Seahawks Chalk Up An Authentication Win With Biometrics Waiting in long lines to enter sports stadiums, then again to order concessions, is about as synonymous to the football experience as pigskin itself. However, some stadiums, including the Seattle Seahawksâ CenturyLink Field, are starting to use biometrics to authenticate tickets, confirm visitorsâ ages and accept payments for alcohol purchases. In the new Digital Identity Tracker, Zach Hensley, the Seahawksâ VP of venue operations and guest experience, discusses how biometric solutions are changing the game. |
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