Managing Conflict with Colleagues and Patrons begins next week on November 12. Don’t miss this opportunity to learn foundational strategies for engaging with conflict at work, both internally with colleagues and externally with patrons. This interactive online course offers opportunities for role play and to workshop real-life challenging scenarios with peer groups. You will leave this course with the practical skills and confidence to stay calm during tense situations, adapt to challenges as they arise, and how to handle workplace conflict.