Target says outage due to NCR glitch, Facebook taps bank lobbyist for crypto push, Building a high-performing platform payments fraud team

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June 17, 2019

The Monday Conversation

Citi: Scaling Open Banking Starts With Incentives And API Aggregation

Open Banking is gaining steam even as many banks do little more than check the regulatory box. In a new PYMNTS interview, Ireti Samuel-Ogbu, Citigroup’s head of payments and receivables for Europe, Middle East and Africa, tells Karen Webster what can drive greater buy-in from all participants, including the role of incentives and API aggregators in igniting that spark.

 

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ID Verification

The Role Of Digital Identity In Growing The Healthcare Services Gig Economy

The U.S. will need 2.3M new healthcare workers by the year 2025 — that comes on top of existing staffing shortages. Boon Founder Ryan Vet tells PYMNTS that the existing process that places providers with patients is badly broken. Better identity verification, he says, is the fix.

 

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Marketplace Customer Service

What Happens When Marketplaces Use Humans To Deliver Customer Service

Marketplaces often turn to bots to help streamline customer service, something Yapstone EVP Peter Rowan tells PYMNTS can be both penny wise and pound foolish. Investing in humans, he says, will deliver a better customer experience and a much better ROI. Here’s how.

 

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PYMNTS 2022 Playbook™

How To Build A High-Performing Platform Payments Fraud Team

Just 1.2 percent of digital platforms consider their fraud detection systems extremely effective — with the vast majority reporting their fraud defenses mediocre at best. The biggest problem? False positives, which platforms consider one of the greatest impediments to their growth. The PYMNTS 2022 Playbook: Building a High Performing Payments Team examines how platforms can better deploy their payments team resources to cope with — and overcome — a fraud challenge that compromises conversions and sales.

 

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What's Hot


Potential Facebook Crypto Launch Pushes Bitcoin Over $9K


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Target Says Weekend Outage Due To NCR Glitch


GAO: Post-Equifax, Agencies Must Tighten Online ID Proofing


Amazon Said To Make Push For Slumping Loan Business


UK Challenger Banks Stumble On Stress Tests


Wholesale Cannabis Marketplaces Hits $1B Milestone


Bitcoin Daily: Nevada OKs Blockchain Bills, Binance Restricts US Users


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The Case For Federal IoT Regulations


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