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ARTICLES

Technology Myths and Urban Legends

By Kate Moran & Kim Flaherty • 5 Minute Read

When users don’t clearly understand how systems function, they develop unique (and often incorrect) theories to explain their experiences.

Product & UX Glossary

By Sara Paul • 7 Minute Read

Use this glossary to quickly clarify key terms and concepts related to product management and UX.

VIDEOS

Why 90’s Designs Are Coming Back

By Megan Chan • 4 Minute Video

Understanding the cyclical nature of design trends allows us to build on the past and fulfill the evolving needs of users. 3 examples of returning trends are neumorphism, dark mode, and gradients.

Organize Information with "LATCH"

By Huei-Hsin Wang • 4 Minute Video

The LATCH framework organizes information based on location, alphabet, time, category, and hierarchy. This method helps transform complex datasets into meaningful structures, facilitating effective navigation.

BONUS PODCAST

Journey-Centric Design: The Evolution of UX Design Operations

Feat. Kim Flaherty, Sr. UX Specialist at NN/g

Product-centric design can be an efficient way to design interfaces, but it can often lead to disjointed and poorly optimized customer journey experiences. Kim Flaherty shares her recent research into journey-centric design, and insights on how a journey-centric design practice can help organizations overcome product-centric challenges.

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