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Dear customer,

The annual Tell ABAB Survey 2024 is now available to complete. Commissioned by an independent body, the Administrative Burdens Advisory Board (ABAB), the survey provides crucial insight on the big issues faced by small businesses (including those who identify as tax agents) in the tax system.

ABAB is passionate about listening to and understanding the needs of the small business community. Board members come from a range of businesses and professions, and their goal is to support HMRC to make the tax system quicker and simpler for small businesses.

ABAB challenges HMRC on its performance, providing robust scrutiny against key initiatives, such as Making Tax Digital and Improving Customer Experience. Their annual report, which is sent directly to Treasury ministers, reviews HMRC’s progress against ABAB’s priorities.

If you are one of the 5.5 million small businesses (including sole traders, self-employed, micro-business, organisations or agents with fewer than 51 employees) in the UK, then the survey is your opportunity to provide ABAB with insight on the tax system which they can then use to support you.

The survey takes 10 minutes to complete, and it will be open until 30‌‌‌ ‌April‌‌‌ ‌2024. Results from the survey will be published on GOV.‌‌‌UK in September 2024 in the Tell ABAB Report.

If you have any questions about the 2024 survey, please email advisoryboard.adminburden@hmrc.gov.uk.

Your faithfully
HM Revenue and Customs
 
 
 
 
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