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Dear John,

Do end users find chatbots helpful? Is there a better solution? Tell us what you think about IT service management capabilities and your use of chatbots and conversational AI.

We only need 5 minutes of your valuable time! You could win a $50 Amazon gift card!

Take This Survey

As with ALL of our surveys, your responses will remain confidential and will only be reported in aggregate.

Please feel free to email me (amy.doherty@informa.com) with any questions and thank you very much!

Sincerely,

Amy Doherty

Research Director, InformationWeek

Informa Tech

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