OCTOBER 3, 2018

Hey there. Welcome to the WardsAuto Dealer 5 for Wednesday Oct. 3. To start your day, we've put together items from WardsAuto.com and across the Internet. So let's go:

Ten automotive management lessons from coaching baseball.

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Chatbots handling customer beefs? That may be in the works, says a tech exec.

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Manage compliance with confidence with the new 2018 Dealertrack Compliance Guide
It’s the industry’s unrivaled reference on all things F&I Compliance, including:
• New federal laws and regulations
• How to avoid issues with the CFPB and FTC
• Recommended practices for data safeguards and identity theft protection
• Compliance management tips
Order your copy today or register for immediate access to a digital copy now.

The auto industry is headed toward a 17.4 Million SAAR. Check out our chart.

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The American International Automobile Dealers Assn., which has been on an anti-tariff crusade, expresses NAFTA “relief.”

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VIN-Specific Marketing – It’s More Than Just Landing on the VDP
What is VIN-specific marketing? LotLinx GM of Product and Technology Lance Schafer gives dealers advice on how to identify real VIN-specific capabilities. Learn more!

And now for the latest dealer-oriented broadcast from CBT Automotive..

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That’s our WardsAuto Dealer 5 for today. We’ll be back soon with more high fives.

And to reach the editor for whatever reason (i.e. comments, complaints, questions, directions), contact Steve Finlay at sfinlay@wardsauto.com.

OK, finally... Forward this alert to dealership colleagues. The more in-the-know people at your place, the better it is. Over and out.

Now for the legal stuff...

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