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| The 2019 CRC Symposium delivers three days of engaging education and training to MSPs, medical staff leaders, and quality directors in credentialing environments spanning the care continuum. Top industry experts impart fresh insight and actionable strategies for developing and sustaining effective credentialing, privileging, provider enrollment, competence assessment, and medical staff governance processes amid constant changes to healthcare service delivery and reimbursement. | | Check out our all-star speaker lineup! |
| Catherine Ballard, Esq., is a partner at the law firm of Bricker & Eckler and vice chair of its healthcare practice group. She works with clients in the areas of hospital/medical staff integration, medical staff and hospital-employed physician integration, quality assessment and performance improvement, and related peer review matters. She develops medical staff/advanced practice provider governing documents, and she provides advice on Medicare Conditions of Participation and private accreditation, provider scope of practice, physician recruitment/employment, and general patient care. | | |
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Leslie Cox, BS, MHA, CPMSM, CPCS |
| Leslie Cox, BS, MHA, CPMSM, CPCS, is senior director of Banner Health’s CVO. Previously, she was director of medical staff services at Banner Estrella Medical Center in Phoenix. With over 30 years of experience in the field, Cox has a master’s degree in health administration, a Bachelor of Science degree in business administration, and dual certification in professional medical services management (CPMSM, CPCS). She enjoys leading process improvement teams, with a focus on customer service, creating efficiency, and facilitating collaboration among various teams and constituents. | | |
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John McDonald, MD, MSHM, CMQ |
| John McDonald, MD, MSHM, CMQ, has served as the chief medical officer at Medical City North Hills (MCNH) in North Richland Hills, Texas, since April 2014. A board-certified pathologist, Dr. McDonald has also been medical director of the MCNH laboratory since 1991. Throughout his career, Dr. McDonald has held a variety of leadership roles in medical staff affairs, including chief of staff and chairman of the board of trustees. Dr. McDonald holds a Bachelor of Science degree in biology from Texas Christian University, an MD from the McGovern Medical School at the University of Texas (UT) Health Science Center at Houston, and a Master of Science degree in healthcare management from UT-Dallas. | | |
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Amy M. Niehaus, CPMSM, CPCS, MBA |
| Amy M. Niehaus, CPMSM, CPCS, MBA, is an independent healthcare consultant with more than 25 years of experience in the medical services and credentialing profession. In her current role, she advises clients in the areas of accreditation, regulatory compliance, credentialing, process simplification and redesign, credentialing technology, credentials verification organization (CVO) development, and delegation. Niehaus has worked in multiple environments throughout her career, including acute care hospitals, CVOs, managed care organizations (MCO), health plans, and consulting firms. She has been a member of the National Association Medical Staff Services (NAMSS) since 1991. She is currently a NAMSS instructor and previously served as chair of the association’s MCO Task Force, as well as chair and member of the NAMSS Education Committee. | | |
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Raechel Rowland, RN, BSN, CLSSBB, CPHQ, CPPS |
| Raechel Rowland, RN, BSN, CLSSBB, CPHQ, CPPS, has 31 years of experience in clinical nursing with expertise in a variety of roles and currently works as a Lean Practitioner in the Performance Excellence department at Ascension Borgess Health in Kalamazoo, Michigan. Rowland is known for her passion for patient safety, patient experience, employee engagement, and cultural transformation. Rowland completed her Bachelor of Science in Nursing through Ohio University in 2017 and is pursuing her Master of Science in Nursing through Aspen University with a focus on clinical informatics. She is certified as a Lean Six Sigma Black Belt, Certified Professional in Healthcare Quality, Certified Professional in Patient Safety, and Certified Professional in Patient Experience. | | |
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| | | Save $100 Now With Early Bird Rates! | | | |
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Have questions? Call 615-724-7200 for assistance! |
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