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October 13, 2021
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Getting Ahead
Your employees will stay when they feel valued, have the resources they need and are recognized and respected, says Denise Lee Yohn in this blog post and video. "Moreover, employees want to be respected as individuals, so we must acknowledge different needs and wants within our workforce and appreciate the different backgrounds and perspectives our people have," she says.
Full Story: SmartBrief/Leadership (10/12) 
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Twitter's recent success has been because it finally figured out the core "jobs to be done" as determined through its business goals and supported by hiring and resource allocation, write Innosight partners David Duncan and Brian Hindo. "Clarifying the priority jobs your firm exists to solve helps all employees understand how the organization creates value in the world and realizes its purpose," they write.
Full Story: Harvard Business Review (tiered subscription model) (10/6) 
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Teams can be better about completing tasks by understanding what's routine and what's urgent, with each group of to-dos receiving deadlines that "schedule the finish," writes David Dye. Leaders, meanwhile, must be aware that employees will tune out someone who is shouting about the urgency of every single activity.
Full Story: Let's Grow Leaders (10/11) 
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Making the Connection
Active listening is key to retaining female employees
(Pixabay)
Because so many women say they don't feel heard in the workplace, it's important that companies listen if they hope to retain talented women and develop them as future leaders, writes Beth Castle, the managing editor of InHerSight. Castle recommends starting Slack channels dedicated to groups such as working parents or singles living alone during the pandemic, holding town hall talks that go beyond business news, encouraging managers to talk to employees about their lives, and setting reachable goals that focus as much on the employee as they do on the work.
Full Story: Fast Company (tiered subscription model) (10/12) 
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The Landscape
Employees have been returning to the office in higher numbers in recent weeks, with the proportion reaching a pandemic-era high of 36% for the week that ended Oct. 8, according to Kastle Systems. Vaccine mandates have made some workers more comfortable in the office, but some large businesses are still waiting until 2022 to bring employees back.
Full Story: The Wall Street Journal (10/12) 
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The 9.9% aren't all that happy
(Joe Raedle/Getty Images)
With all the talk about income inequality and the seemingly incomprehensible wealth of the world's richest 0.1%, this article provides a sobering look at the lives of the 9.9% ... as in the 9.9% who make up the rest of the top 10%. While most of their troubles can be categorized as "Champagne problems," many remain very insecure about various aspects of the lives they lead and the future they are trying to build for their children.
Full Story: Vox (10/12) 
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Your Next Challenge
Long-term, chronic stress is harmful, but some psychologists say there can be benefits associated with short-term stress if people are taught to harness it, Everyday Health reported. A study in the Journal of Experimental Psychology found that students who were taught to view stress as a coping tool performed better on a math exam, reported less anxiety and had lower levels of stress hormones than those who did not learn to view stress constructively. Researcher Jeremy Jamieson, Ph.D., and his team are developing strategies to help people change their perception of stress to deal with everyday challenges -- a practice known as "cognitive reframing."
Full Story: Everyday Health (10/7) 
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The Water Cooler
Switzerland's chimney sweep 'mafia' is on the wane
(Pixabay)
If there's a chimney in your home, when was the last time it was swept? For years, Switzerland required all chimneys to be swept every year or so and the business of handling all the soot was controlled by just a few small, often family-controlled companies. But times are changing, and so are some of the chimney sweep rules.
Full Story: Atlas Obscura (10/8) 
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You can't erase what you know. You can't forget who you are.
Sandra Cisneros,
poet, writer, artist
National Hispanic Heritage Month is Sept. 15 to Oct. 15
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