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Understand the different types of cognitive load, and how to minimize it to make designs more user-friendly.

3 min video
 

Start with broad, open-ended questions in your interviews before introducing more specific questions to gather accurate, in-depth information.

3 min video
 

Items within a boundary are perceived as a group and assumed to share some common characteristic or functionality.

3 min video

 

The Evolution of UX (feat. Dr. Jakob Nielsen, Co-Founder & Principal, NN/g)
The UX industry has recently seen what some call “unprecedented” shifts with layoffs and generative AI rapidly changing how UX work is done. However, there have been similarly turbulent periods in tech, decades before. Dr. Jakob Nielsen reflects on the changes that have taken place over the near 25 years Nielsen Norman Group has been around, and discusses whether or not generative AI is just a phase or truly the next chapter of UX work.
 

US/Europe/India (Virtual) 
March 13 – 24
Half-day courses

US/Europe (Virtual)
April 15 – 21
Full-day courses

Qualitative Research Series (Virtual) 
May 1 – 5
5 day course

Vision and Strategy in UX Series (Virtual) 
May 1 – 5
5 day course

US/Europe/India (Virtual) 
May 13 – 26
Half-day courses

Full event program describing all full-day UX training courses and the virtual conference format.

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