Hi there,

What does the perfect offboarding workflow look like? It’s a question Mike Stone, BetterCloud’s Director of Professional Services, has explored for over 7 years.

To start, there are three factors he considers essential to any offboarding workflow: business continuity, security, and comprehensiveness. Guaranteeing each of these criteria is met requires your offboarding process to be automated and repeatable.

Our internal data shows that the average offboarding process requires 42 steps across SaaS apps. Check out Mike’s recommendations on what should be included in those steps, and how you can move towards automating the entire process in the future.

All the best,
Team BetterCloud