Buying into hype is all part of the learning experience, especially when a lot of emerging tech isn’t delivering as expected. All conversations of this matter today invariably stem from AI, and we continue to power through this long season of inflated expectations. CIOs, of course, are front and center of it all. “It’s important to adopt a realistic perspective of the capabilities of the technology balanced against the nuances,” says Karen Campbell, CIO of law firm Foley Hoag. Still, the art of tempering is different from one organization or sector to another, and sometimes from day to day for the same CIO. It’s all part of the excitement of existing in this remarkable age. And to help keep the conversation going, Mary Pratt puts together a wide-reaching discussion for today’s lead story where IT leaders separate hype from substance, and what will, or at least should, stand the test of time.
| Carl Friedmann, Executive Regional Editor, CIO |
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