6 secrets for supercharging the IT help desk

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CIO Leader

Jul 12, 2018
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From security management to seeking out innovative technologies, CIOs are straddling operational and transformational roles to deliver new wins while keeping IT humming. Read More

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6 secrets for supercharging the IT help desk
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6 secrets for supercharging the IT help desk

Stop paying lip service to service when it comes to the IT help desk. These frontline workers have insights into system performance and user experience that can make your business run better. Read More

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9 machine learning myths

When technology is as hyped as machine learning is, misunderstandings and misconceptions abound. Here’s a clear-eyed look at what machine learning can and can’t deliver. Read More

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The secret art of poaching top talent

Looking to build a killer tech team? Insiders offer their secrets on how to successfully lure top talent away from current gigs — without crossing the line. Read More

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7 tips for overcoming predictive analytics challenges

Predictive analytics is a powerful tool, but one thing it can't foresee are the issues users encounter while deploying and using the technology. Here's some help. Read More

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