Hi Communicator,

Have you heard about our upcoming Internal Communications Certificate Course? If you are looking to take your communications skills to the next level, then this certificate course is for you. Join us on July 10, 17, 24, & 31 as communications experts come together to guide you on all things internal comms.

During these four weeks, you will learn:

• Planning and Strategy Templates: Tailor models to your organization’s business goals.
• The New World of Employee Journeys and Personas: Craft persona-based engagement plans and hyper-targeted content
• Content Audits and Writing Like a Pro: Analyze and improve your content and channel mix
• Tech Stacks and the Internal Comms Toolbox: Evaluate and integrate tools for email, intranets, workstream collaboration, live events, podcasts and video
• AI’s Role in Internal Comms: Learn how tools like ChatGPT and Claude can enhance your content creation, writing process and visuals – plus how to manage AI risks
• Change and Crisis Comms: When, why and how employees embrace change
• Measurement Matters: The best qualitative tools (e.g., pulse surveys, focus groups, social listening) and quantitative KPIs to track and improve your initiatives.
• What’s Next: What you must know about employee data privacy, EGC (employee generated content), new VR/AR developments, the “unInternet,” upskilling resources—and how to deepen partnerships with HR, legal and even IT."

For more information about the certificate course program, agenda, and pricing, click here.

Please reach out if you have any questions about the upcoming program.

Have a great day,
Claudia

Claudia Sozio
Marketing Coordinator
claudias@ragan.com
Ragan Communications

P.S. Worried that you will miss a live session? Your registration for the event includes an on-demand recording of the full course.