The role of the CMO, during the coronavirus crisis, has evolved beyond brand building to include a more personal approach to the employer-employee relationship
December 15, 2020

The role of chief marketing officer has evolved far beyond promoting and building the brand to include a more personal approach to the employer-employee relationship. And the CMOs of some of the best-known companies — from Mastercard to Celebrity Cruises — have employed novel approaches to keeping the troops happy and secure in these trying times, everything from inviting the family dog to Zoom calls to sending ice cream care packages. It’s all part of how they rethought and reasserted leadership during the pandemic. Read more below.

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The role of the CMO, during the coronavirus crisis, has evolved beyond brand building to include a more personal approach to the employer-employee relationship
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