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Written By: Gary Adamson and Sonia Rhodes

Nearly 90% of senior healthcare executives say that improving patient experience is one of their top five priorities. That makes it your priority, too. Using examples from organizations that create successful healthcare experiences, The Complete Guide to Transforming the Patient Experience will give you the tools you need to:
  • Assess your organization's patient experience
  • Implement patient experience techniques in your own organization
  • Market your new patient experience to improve market share
  • Unite brand promise with brand experience
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