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CIO First Look

August 26, 2021

What is a chief technology officer? The exec who sets tech strategy

The CTO has emerged as a key player in the C-suite, as digital transformations become high strategic priorities for so many organizations. Read more ▶

Image: Sponsored by PGIM Fixed Income: A CIO 100 Award Winner

Sponsored by PGIM Fixed Income: A CIO 100 Award Winner

The CIO 100 celebrates 100 IT organizations for driving digital business growth through technology innovation. Learn how PGIM Fixed Income is driving their digital future.

What is design thinking? An agile method for innovation

Design thinking eschews traditional development processes in favor of an agile, flexible method for developing products and services with a unique focus on the customer.

The 3 IT processes CIOs need most

Building effective IT 101: Processes matter, but some matter more than others. Here’s where to put your skin in the game as an IT leader.

Image: Back to business, but not back to normal

Back to business, but not back to normal

The pandemic exposed the myth that the "normal" workplace worked. IT leaders have an opportunity to do better for diverse employees as they chart their paths to the future of work.

8 tips for improving customer experience

CX is the new IT imperative. Here’s how IT leaders can staff up, get agile, and spearhead tech initiatives that deliver experiences that win over customers.

Carhartt ups its sales prospects with AI

The apparel company has developed an AI-driven tool that helps its go-to-market divisions take a coordinated data-driven approach to expanding their footprint in the marketplace.

IT navigates the ‘Great Resignation’

With the pandemic causing many to reevaluate lives and career, IT organizations must embrace creative work models and source from new venues to stem an escalating talent crunch.

Ally and Microsoft partner on quantum computing

The all-digital bank has teamed up with Microsoft to explore the possibilities of quantum computing, an emerging technology for which talent is scarce and tools remain immature.

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