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| The Five-Star Quality Rating System Technical User’s Guide Stay compliant with the most up-to-date Five-Star Quality Rating System. The Five-Star Quality Rating System Technical User's Guide includes CMS’ technical guide to the Five-Star Rating System, as well as expert analysis and insight into how providers can use the guide, how ratings are affected, and what providers can do to improve their rating. Industry experts Reginald M. Hislop III, PhD, and Maureen McCarthy, RN, BS, RAC-MT, CQP, provide analysis and insight to assist facilities in determining their overall facility five-star rating, employing strategic opportunities for marketplace differentiation, and driving performance with quality care that can translate to maximum star ratings.
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