Although MSPs consider quality care a driving focus, they don’t always devote the same energy to collaborating with colleagues in the quality department. This incongruity can be counterproductive. Poor alignment between quality and medical staff services personnel can undermine overlapping duties and shared goals, including those surrounding care.

With the new year officially in full swing, it’s a good time to reflect on documentation findings from surveys during the past year and develop an action plan to be ready for surveys in 2019. Although the record of care, treatment, and services did not receive a place in the top 10 Requirements for Improvement from The Joint Commission in 2018, the medical record continues to be the road map for surveys, and diligent record review is important for survey compliance, patient care, responding to complaints/legal issues, and payment for services rendered.

With several experienced HCPro staffers heading to Las Vegas, 2019 CRC Symposium attendees are in good hands. From event registration and hotel reservation questions to navigating our conference app and the scenic city of Las Vegas, we’ve got all your conference bases covered. Learn a little more about the on-site staff and we’ll see you Tuesday!

The 2019 CRC Symposium, being held in Las Vegas February 26–28, features a combination of new and returning speakers, physicians, and medical staff professionals. These speakers are experts in credentialing, privileging, provider enrollment, quality, physician leadership, and medical staff committee functions. Here, CRC introduces you to this year’s lineup of speakers with a taste of the kind of insights they will provide attendees.

Make sure your voice is heard during the 2019 CRC Symposium Experience by participating in one of the following:

1. Submit your questions ahead of time. During the opening session, our expert faculty will answer your toughest credentialing and privileging questions. Attendees are encouraged to submit their questions ahead of time to make sure they are answered during the session. Please submit your questions or topics to discuss to editor Karen Kondilis, kkondilis@hcpro.com.
2. Attend our networking reception. On Day 1, from 5-6:00 p.m. come network with colleagues, visit our exhibitors, and enjoy a drink with HCPro! This is open to all attendees—you do not need to register.