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CIO First Look

September 30, 2020

The hidden costs of outsourcing

Buyer beware: The transactional nature of outsourcing relationships could leave your organization exposed to charges you hadn’t bargained for. Here’s what to watch out for. Read more ▶

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SFO airport banks on IT for frictionless travel

The IT staff at San Francisco International Airport is exploring an array of technology solutions to help make air travel safer and restore confidence among passengers, says CIO Ian Law.

Mobile’s new frontier: The front line of business

Workers who don’t work at a desk are finally starting to see mobile technology become standard tools to improve their work — and business results — as CIOs focus more outside the office.

7 barriers to innovation worth breaking

Conventional cultures produce conventional results. To truly innovate, you have to rethink how you incentivize risk, respond to requests, and make resources available for experimentation.

6 challenges of agile at scale for ERP

Overcoming these challenges are key to using agile for an ERP implementation. It's well worth the effort.

What is a chief data officer? A leader who creates business value from data

A chief data officer oversees a range of data-related functions to ensure your organization is getting the most from what could be its most valuable asset.

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