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What's inside:

➡ Where are we at with DEI? How brands and agencies are addressing a lack of diversity by rethinking recruitment, training and education.

➡ Retail innovators: By thinking outside (and inside) the box, brands like General Assembly and Duer emerged as pandemic success stories.

➡ Frictionless retail: For retailers chasing convenience and speed, are contactless and cashierless concepts the new retail Holy Grail?

➡ The Agency A-List: How Canada's top agencies channeled creativity and grit to master a year of non-stop challenge. // Partner Content

➡ Forum: Expert insights on small steps that drive real DEI change in the workplace.

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