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Choose cooperation over competition for a hostile-free nursing environment

Horizontal hostility, also known as bullying or lateral violence, is a major factor in nursing attrition rates. Healthcare organizations that don’t proactively create a healthy workplace face the expense of finding, hiring, and training new nurses to replace burned-out staff.

The first and most respected book showing nurses, both new and experienced, how to build a better workplace by facing and overcoming horizontal hostility is now updated. With this new content, this book can continue to empower nurses to create positive change for themselves and their peers.

Staff nurses and managers will gain the knowledge they need to identify verbal abuse, bullying, and other detrimental behaviors as well as develop responses to defuse such behaviors. Nurses will learn how to create positive alternatives to hostility.

What's inside this edition?

Interventions—demonstrated methods proven to end horizontal hostility
Acknowledged stresses on nurses related to increased complexity and compression of their workload, computerized charting, and staffing
New information on leadership styles and hostility
Sociological underpinnings of horizontal hostility and understanding human behavior in groups
Bullying on social media/cyberbullying

Learn how to help nurses work together not against one another

Order now

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MAGNET(TM), MAGNET RECOGNITION PROGRAM(R), and ANCC MAGNET RECOGNITION(R) are trademarks of the American Nurses Credentialing Center (ANCC). The products and services of HCPro are neither sponsored nor endorsed by the ANCC. The acronym "MRP" is not a trademark of HCPro or its parent company. HCPro is not affiliated in any way with The Joint Commission, which owns the JCAHO and Joint Commission trademarks, the Accreditation Council for Graduate Medical Education, which owns the ACGME trademark, or the Accreditation Association for Ambulatory Health Care (AAAHC). HCPro is not affiliated in any way with the Institute for Healthcare Improvement (IHI).