What ‘Star Trek’ Teaches Us About AI and IT AIOps holds the promise to help with mundane, time-consuming tasks, and more, thus allowing IT pros to find new and meaningful ways to do their jobs.
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Prepare for That Next Natural Disaster: Lessons Learned in Texas If the Texas storms last month taught us nothing else, it's that disasters have a way of striking, regardless of whether we're ready for them.
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VoIP Packet Fight: Troubleshooting Phone Initialization Problems Using a Profitap/ProfiShark tap to understand why VoIP phones got stuck on initializing, we could find a workaround to get things up and running.
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