Crucial Teams helps teammates transform differences from a source of friction into a source of strength. Leveraging the Strength Deployment Inventory^® and skills to improve interactions, it helps people develop greater self-awareness and an increased understanding of their colleagues. When you understand why you experience friction with others—and why others might feel friction with you—you can turn frustration into appreciation for different viewpoints and ways of working.

Little of consequence happens in the world without cooperative activity. The primary ability that enables human beings to thrive is our capacity to work together toward common goals. So, it’s no wonder that the various teams in our lives (work teams, marriages, families, parent/teacher organizations, etc.) produce both our greatest joy and our most persistent agony.