Explore Mindtools Content Hub

How to manage when values clash

The values, beliefs and attitudes we hold can influence how we think, behave and work. Workplaces are becoming increasingly more diverse and this means values-diversity too. This inevitably means from time to time, managers will face some conflict.

Following these nine tips can help you to manage the complicated process of resolving a clash of values at work.

How to embrace healthy conflict in your team

Studies show that healthy conflict can actually drive innovation, improve decision-making, and create stronger teams. The key lies in learning how to embrace and channel conflict productively, rather than suppress it.

Sign up to Mindtools to see the full article on how to put a positive spin on conflict.

Behind the conflict

Sometimes it helps us to look outside of our work environment to see the issues we face from a different perspective. 

This short video shows how the clashes within the band AC/ME pushed them out of their comfort zone, but it also brought a new perspective to the songwriting process. Their manager used their conflict to drive them forwards creatively.

20% off quarterly and annual memberships

To help you improve as a manager and continue learning, we’re offering 20% off quarterly and annual memberships alongside a 3-day free trial, so you can try out the content hub for free.

Sometimes, we need a resolution quickly. The content hub includes Mindtools' own AI coach, Ask M: Coach, helping you tackle many issues managers face, on-demand!

Member Exclusive Content