What National Coffee Day and contextual commerce have in common, plus all the payments news you missed last week.

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Sat - September 30, 2017


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What National Coffee Day And Contextual Commerce Have In Common
 

Americans love coffee. We love it so much, in fact, that National Coffee Day was celebrated across North America yesterday (and will continue to be celebrated for much of this weekend). Notably, that celebration mostly consisted of consumers being given free — or reduced price — cups of coffee at the nation’s various caffeination stations. And, though much was given to consumers, arguably much more was received by those coffee purveyors who giveth the cuppa joe to the masses. They didn’t just give customers a reason to come to into the stores — they gave them commerce incentives to do so.

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Does Amazon Plus Kohl’s Equal Retail’s Future?
 

Amazon and Kohl’s made news last week when Kohl’s announced it would accept Amazon returns in its stores. In between headlines bemoaning Kohl’s fate for letting the proverbial fox in the henhouse, Kohl’s stock price closed at more than $45 a share for the first time all year. Karen Webster asks whether this move portends a whole new take on what it means to be an omnichannel retailer, and just how far Amazon and Kohl’s, together, might push the omnichannel envelope. Which, Webster says — based on new research on retailer readiness and consumer satisfaction with the merchants they shop — could be pretty far.

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