'Tis the season to set some yearly goals. Well, at least it was for me.

I can't explain why, but when I've locked a few KPIs in for myself, I go down a deep rabbit hole to learn about how other folks come up with theirs—especially those of you in IT.

So, which KPIs are most important to you this year? I started a thread in the SaaSOps Community for you to share yours, and I'm looking forward to hearing your responses.

And while you're at it, if you have any thoughts about this newsletter, feel free to send 'em my way by replying directly to this email.
Wired | Longtime Mac security researcher Patrick Wardle published findings on Wednesday about a Safari adware extension that was originally written to run on Intel x86 chips, but has now been redeveloped specifically for M1. The malicious extension, GoSearch22, is a member of the notorious Pirrit Mac adware family.
BetterCloud Monitor | Many definitions of this newly emerged technology category have been floating around in recent years. However, as SaaS increasingly becomes the dominant force in how companies use technology, there’s more clarity on what a SaaS management platform is and what it should do in SaaS Operations, or SaaSOps, for short.
The Verge | Google is announcing that G Suite for Education is being rebranded to Google Workspace for Education. Google is also announcing data storage policy changes for its education customers. Previously, Google offered unlimited storage to qualifying institutions, but starting next year, the company will move schools toward a pooled storage model, offering a baseline of 100TB of pooled storage shared among an institution.
MacRumors | New data shows that Chromebook laptops outsold Mac computers for the first time over the course of a full year in 2020, a year largely driven by commercial demand for lightweight, powerful, and affordable personal computers. The data from IDC (via GeekWire) shows that Windows continues to dominate the market, although its share declined over the course of the year as Chrome OS surged past macOS into second place.
How-To Geek | A custom list in Microsoft Excel can contain any items you like. For business, it’s great for a list of products, product attributes, employees, or locations. But you can also use a custom list for personal items, like a list of payees for your bills, food items for meal planning, or products for your shopping list.
MakeUseOf | Sound might not be something you think about too much, but Windows 10 has many options to customize it to its full potential. We're going to show you all sorts of tips and tricks to improve your sound quality and experience on Windows 10. From quickly switching between audio devices to enabling sound enhancements, you're bound to learn something new here.
SaaSOps Community | There are a lot of reasons why people like using Slack at work. But as activity on the app reaches a fever pitch, the requests that IT receives are getting more sophisticated. How do you handle requests for shared groups? Chime in by clicking the link above.
SAASupdate
Google Workspace Updates | Google announced that G Suite for Education is now Google Workspace for Education. It hopes that this change will provide you greater choice and flexibility in selecting the best tools to empower your institution. As part of this change, Google Workspace for Education will now be available in four distinct editions instead of just two.
Google Workspace Updates | Meeting hosts in Google Workspace for Education Fundamentals and Education Plus domains can now mute everyone all at once in Google Meet. The meeting host is the only user in a meeting who can use the “mute all” feature. Once all participants are muted, the meeting host cannot unmute them. However, users will be able to unmute themselves as needed.
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