There's Money in Your Member Expericence

When you receive feedback, verbal or written, what’s the first thing that pops into your mind?

Guessing it’s one of two things - you see a headache in your very near future or you see an opportunity that's right in front of you? One could say that's "Money on the Ground."

Well, look at that, quite the segue that was! SMH. 👀 🤷 🤦‍♂️?

Episode 3 of the "There's Money in Your Member Experience" webinar series will cover "Money on the Ground," the first concept of "The Money Philosophy."

If you're sold and want to get yourself registered, CLICK HERE! Mark your calendars - Thursday, February 6 at 1 p.m. EST.

Join MXMetrics CEO, Blair McHaney, and special guest Trey McClain, CRO at BFit by Bob's,for a deep dive into the power of Member Feedback and examples of how you can use feedback to drive revenue and influence culture.

Feedback can provide you a series of clues that can lead to a series of opportunities. Let's find yours together!

"There needs to be an ROI attached to your Member Experience."

"The Money Framework," which debuted in Episode 2 of the "There's Money in Your Member Experience" webinar series provided a high-level look at the three key concepts to the framework ...

Money on the Ground
Money on the Table
Money on the Balance Sheet

The goal for the framework is to change the perception of Member Feedback, from something business owners see as a headache, to something business owners see as an opportunity.

Good, honest (and even sometimes critical) feedback, which typically will come from your biggest champions, is pointing you in the direction of a problem …, more appropriately, the opportunity.

Truly it's a matter of listening.

Click below to get caught up!