Dear John,
InformationWeek is asking for your help with a brief survey about your IT service management capabilities and the challenges you face as you strive to maximize business value from the use of information technology by broadening those into Enterprise Service Management (ESM).
The survey will take about 9 minutes to complete. You will have an opportunity to enter a drawing where five randomly selected winners will each receive a $50 Amazon gift card from Informa Tech. | 
