IT Certs That Will Get You Paid
With skills-first hiring on the rise and degree requirements in question, IT certifications are having a moment in the hiring equation and in advancing careers. And our CIO audience flocked to a story we published this week that asked whether IT certs are replacing the college degree for aspiring IT leaders and hiring managers.
This caused our readers to ask about which IT certs to focus on. And Smart Answers, fuelled by five decades of editorial content, has the answers, detailing a list of certs that it says provide an average pay premium of 10% to 15% compared to IT professionals without them. Can you afford not to read that?
Find out: What are the most in-demand IT certifications in the job market?
An AI Agent That Might Get You Fired
This week we reported on the rise of Agentic AI. With a focus on operational decision-making, agentic AI works autonomously in the background, directly impacting business processes and freeing up employees for higher-value work.
Readers of CIO took that on board and asked for evidence. Show us the use cases. Software development is a rich seam: Smart Answers saying that amongst other things AI agents are being utilized in software development to automate specific functions, such as handling customer service issues and identifying potential threats on an organization's network.
Find out: What are the top early use cases for AI agents in software development?
Pity the Vendors
Meanwhile, we reported this week that investors expect AI agent productivity gains to reduce demand for Salesforce license seats. But don't worry about Salesforce! CEO Marc Benioff says a per-conversation pricing model is a likely solution. Yep, you'll be paying to talk to an AI agent.
This news got CIO readers thinking about the future of customer service when customers no longer interact with humans. Smart Answers predicts nothing short of a revolution.
Find out What is the future of customer service with AI agents?
About Smart Answers
Smart Answers is an AI-based chatbot tool designed to help you discover content, answer questions, and go deep on the topics that matter to you. Each week we send you the three most popular questions asked by our readers, and the answers Smart Answers provides.
Developed in partnership with Miso.ai, Smart Answers draws only on editorial content from our network of trusted media brandsâCIO, Computerworld, CSO, InfoWorld, and Network Worldâand was trained on questions that a savvy enterprise IT audience would ask. The result is a fast, efficient way for you to get more value from our content.
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