DAILY SCOOP

Time releases ‘worst year ever’ cover, Lufthansa Group to lay off 29,000, and Zalando co-CEO steps down to support wife’s career

Also: Microsoft embraces positivity and connection with its holiday commercial, Planters ages its mascot again, a guide to creating effective infographics, and more.

PR INDUSTRY

4 PR lessons from ‘The Queen’s Gambit’

Just as you should carefully consider your actions on the chess board, so too should you plan your campaigns. Read on for more takeaways from the hit series.

CRISIS COMMUNICATIONS

How crisis communications has changed

After a year of disruption and chaos, what about the practice of crisis communications is new and what’s the same as it ever was?

PR INDUSTRY

Even in a challenging year, communicators remain thankful. Here’s what they’re telling us.

It’s been a year of more lows than highs, but readers were willing to share some of the things that made them grateful in a tough year.

RAGAN AWARDS

Ragan’s Crisis Communications Awards will showcase the best comms under pressure

You weathered the storm. Now, get the recognition you deserve for your crisis communications efforts. Enter by next Friday, Dec. 11.

WELLNESS

MGM Resorts builds new innovations into longstanding wellness commitment

DAILY SCOOP

Walmart announces employee bonuses and extended leave, Warner Bros. to stream films with theatrical releases, and Southwest warns of 6,800 job cuts

Also: McKinsey & Co. reports that only 18% of top companies made internal DE&I commitments, Dunkin’ holiday drink goes viral, Miller Lite celebrates lack of holiday office parties, and more.

THE WORKPLACE

7 ways to elicit better workplace feedback

Most companies have a serious deficit of unvarnished truth. Here’s how to improve your discourse, build trust, and create healthier expectations among employees.

PR INDUSTRY

5 common Facebook ad types that are worth investment

Though it’s no longer the hot, new item it once was, Facebook offers some of the best marketing opportunities for brands looking to capture a digital audience.

A DAY IN THE LIFE

Momentum Communications Group’s Jim Miller: Find time to ‘unplug’

The agency leader shares his messages for clients and staff during the ongoing crisis and what has helped him through a tough year.

RAGAN AWARDS

Don’t miss this Friday’s Workplace Wellness Awards entry deadline

Earn recognition for the work you and your organization do to prioritize employees’ mental, physical and professional wellbeing. Complete your entries by this Friday, Dec. 4.

DAILY SCOOP

U.S. announces limits on in-flight service animals, Netflix stands behind Elliott Page, and Oreo partners with Lady Gaga

Also: Spotify packages its listener data in emotional stories, Kellogg’s Pringles are getting a modern overhaul, Dole Packaged Foods urges donations for hungry children, and more.

SOCIAL MEDIA

3 mistakes Sherwin-Williams made in firing TikTok star Tony Piloseno

The employee had more than a million followers watching his videos of mixing paint. Now the social media star is taking his talents to Florida Paint.

INTERNAL COMMUNICATIONS

Top 2021 internal communication trends

Here’s what to expect—and prioritize—in what’s sure to be another turbulent year ahead.