Library Management Training

After consulting with our advisory board and gathering input from librarians across the country, we're excited to showcase our updated program.

Many library managers don't receive the training they need to manage a team, department, or branch. We have a new course to help. Library Journal's Library Management Training online course will set you up for success in your future or existing management position by training you on the fundamentals of staff relationships and management, managing difficult conversations and staff feedback, crisis and incident management, and more. Built specifically for managers (or those on a future management track), this interactive course will give you the opportunity to learn from experts, role play challenging scenarios, get feedback from experts and peers, and build a management resource portfolio.

Hurry! Register by October 3rd to receive Advance Pricing!

COURSE PROGRAM

Week 1 October 17, 2023

Session 1 | 2:00-2:45 pm ET

Foundations of People Management: Becoming a Leader

What kind of manager do you want to be? How do you gain the self-awareness to ensure you can manage yourself as well as your team? And how can you show up authentically without putting on a costume of power? This introduction to the course will showcase different management styles, detail qualities of good leaders, share the foundations of managing a team, and teach you how to foster a culture of relationship building between your staff and yourself.

Week 1 October 17, 2023

Session 1.2 | 3:15-4:00 pm ET

Foundations of Equity-Centered Leadership

How can your leadership style better serve and support BIPOC, disabled, LGBTQIA+, and neurodivergent staff? What is cultural competence, and what does this mean for staff management, recruitment, and reaching diverse communities? Learn how to create a workplace culture that invites all employees to feel respected and included. You will learn the characteristics of white supremacist and hetero-patriarchal work cultures and tangible ways to avoid them in your management practices. Leave this session with a toolkit for engaging with staff, establishing policies, and reaching diverse communities in ways that center intersectionality, vulnerability, and relationships.

Week 2 Tuesday, October 24, 2023

Session 2 | 2:00-2:50 pm ET

How to Manage People: Team Meetings, Check-ins, Reviews, and Change

How do you run an effective and efficient team meeting? What should - and should not - go into your annual reviews? How often should you have staff meetings and one-on-one check ins, and how should you structure them? And how do you communicate clearly, transparently, and directly with staff, especially regarding changes or challenging situations that might impact their work lives? This week will focus on these questions and provide tangible strategies and templates for streamlining your processes and making the most out of time and communications with your team.

Week 3 Tuesday, October 31, 2023

Session 3 | 2:00-2:50 pm ET

How to Manage People: Difficult Conversations, Feedback, Conflict, and Resistance

How do you give negative feedback to staff? How do you know when to escalate to writing a disciplinary report, and how do you write one? How do you manage interpersonal conflicts on your team, especially in cross-generational teams? And how do you manage and create buy-in with resistant staff? This week will teach you practical skills for managing difficult conversations, diffusing tension on your team, and redirecting, coaching, and building relationships with resistant staff. We’ll also discuss how to create and enforce “people first” policies to help set and manage staff behavior expectations.

Week 4 Tuesday, November 7, 2023

Session 4 | 2:00-2:50 pm ET

Managing through Burnout and Advocating for Staff

Staff burnout is at an all-time high, and many systemic and stackable issues contribute to staff burnout. How do you support your staff even and especially when the cause of their burnout is out of your direct control? How can you identify what’s causing burnout and advocate for the resources your team needs to help build resilience? And what are ways you can create positive impact within your sphere of influence? This week will focus on these questions and discuss ways to advocate for your staff, including how to “manage up” when needed. We will also cover ways to reduce burnout and create resilience by ensuring your management practices are equitable and inclusive.

Week 5 Tuesday, November 14, 2023

Session 5 | 2:00-2:50 pm ET

Crisis Management and Communications: Showing Up for Your Team and Yourself

Safety and security are top of mind for librarians across the country. How do you manage your team through crises? And how do you communicate clearly and effectively about crises, both internally with your staff and externally with your community and the media? This week will focus on creating safer libraries by ensuring your emergency policies and procedures are up to date and work for you. We will discuss strategies for iterating on and implementing your crisis plans; how to mandate and respond to incident reports; and how to debrief with your team after an event in a trauma-informed way. We will also discuss how to achieve effective internal and external crisis communication.

Week 6 Tuesday, November 21, 2023

Session 6 | 2:00-2:50 pm ET

How to Align with Your Strategic Plan and Use Data to Make Decisions

So you’ve been given a strategic plan from your library’s top leadership, but how do you align with it and apply it to your everyday work life? How do you use your strategic plan to decide where and how to allocate money, your time, and your staff’s time? And how can you collect and analyze data to make informed decisions and learn your community? This week will focus on data fluency and how to use your strategic plan to create branch and/or department plans to establish a vision and workflow for your team.

Week 7 Tuesday, November 28, 2023

Session 7 | 2:00-2:50 pm ET

Foundations of Financial Planning and Project Management

How do you juggle multiple projects in your library at once? How do you engage your staff and ensure you stay on budget? What are the larger, organizational budget processes and constraints, and how does this impact how you allocate resources and manage projects? This week will focus on how to manage projects and your branch or departments’ budget in a way that is aligned with your strategic plan. You will learn practical tips from a library perspective and leave with templates to streamline this part of your job.

Week 8 Tuesday, December 5, 2023

Session 8 | 2:00-2:50 pm ET

Promoting Career Development in Your Staff and Yourself

Studies show that career development is one of the key indicators for staff retention. So how do you promote career development in your staff? And how do you advocate for your own goals and trajectory? In this final week, we will discuss how to mentor and coach your teams to help them build the skills and self-sufficiency they need to move forward in their careers. We will also discuss how to find mentors of your own, as well as career path opportunities for managers and strategies for stretching into a new role whenever you’re ready.