The Telecommunications Industry Ombudsman has introduced the “Hardship and Extra Care” queue to improve complaint handling process for customers who need specialised support in response to recommendations logged to TIO’s Independent Review last year.



The Semiconductor Industry Association, an American lobby group for the sector, has leaked claims that Chinese telecommunications equipment vendor Huawei Technologies is trying to get around US sanctions by acquiring chip factories and also constructing them.

Two teenagers have been found guilty of involvement in a number of attacks that included breahes of Uber, Nvidia and Rockstar Games, the BBC reported.

American internet telco provider AT&T announced the expansion of 5G for home internet, offering the service to 16 markets in the US for US$55 per month.

Vietnamese telecommunications company Viettel has picked Juniper Network’s MX960 Universal Routing Platform for its network upgrade, which will help Viettel scale its consumer mobile and fixed broadband services.

And as always there's plenty more today, so for all the news please visit www.itwire.com.

Josh Martinez, newsletter editor, iTWire



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